
The RunTime Solar team has unparalleled expertise in solar optimization and management (O&M), offering 24/7/365 remote monitoring and control. With over a decade of knowledge in end-to-end solar solutions, we have a deep and informed understanding of solar in Northern New England. We take your solar site to the next level through our fundamental and progressive technological understanding of solar power.
Solar technologies are constantly evolving and innovation is happening every day. Most solar developments are now capable of increasing output since installation, offering an enhanced ROI on your original investment. By utilizing our over 40+ combined years of real-world experience along with data-backed analytics from your site, RunTime solar will consistently optimize your solar development giving you the absolute best output possible.
RunTime Solar’s team includes 6 full-time solar technicians, supervisors, managers, and support staff that will work hard to optimize the performance of your renewable generation assets and help achieve your financial goals.
RunTime Solar upgrades older solar arrays to meet modern safety, performance, and monitoring standards. We replace outdated inverters and improve system communications, enabling advanced monitoring and optimized asset management. Our services can include re-stringing, replacing modules, and updating module-level power electronics where needed to enhance reliability and energy production.
To optimize PV system performance, RunTimeSolar offers a combination of testing diagnostics, analytics, and corresponding physical adjustments to system operation. This includes the use of devices and software designed to maximize production such as IV Curve Tracing to check for production bottlenecks, PVSyst to model performance and optional upgrades including string layout, and Excel analysis to review performance under actual weather conditions. With this knowledge across all aspects of PV operation, we can ensure that your PV system is set up to operate at its maximum capability.
Inspections are a routine part of our lives, from our cars to our home heating solutions – everyone understands the value of fixing issues before they arise. At RunTime Solar, we perform a detailed and comprehensive system test to calibrate all hardware and ensure you are meeting all warranty regulations. We also conduct an exhaustive, detailed maintenance check on all system components to certify your solar PV system is running optimally.
We take a proactive approach to maintenance. To achieve maximum solar output and ROI you must schedule regular maintenance. Our long-standing partnerships with leading solar manufacturers enable us to be informed of product upgrades, technological advances and innovative changes in the solar industry. From preventative practices to real-time notifications and solutions, RunTime Solar will find the right O&M package for you.
24-hour monitoring and outage notices.
RunTime Solar’s team monitors solar site performance and responds to system alerts throughout New England in real-time. Clients receive custom notifications along with error reporting and corrective action plans. All data is then reviewed and analyzed by the RunTime Solar team of engineers and technicians to identify any trends that can be addressed to prevent future PV solar system issues.
Partners with all leading solar manufacturers.
RunTime Solar utilizes long-standing relationships with manufacturers and EPCs throughout the solar industry to enforce and expedite all warranty issues, claims and communications. Our solar asset management solutions include monitoring all communications from solar manufacturers to ensure our clients’ solar hardware and software are always optimized and adhering to all warranty standards.
Vermont, New Hampshire and Maine provide challenging environments for solar developments. With constant vegetation growth, changing seasons and difficult terrain – solar sites must constantly be under a robust vegetation management plan. To ensure maximum solar output RunTime Solar works with clients to ensure a plan is in place and executed, which manages vegetation in a comprehensive manner.
General Manager
Director of Brand Communications & Sustainability
SERVICE MANAGER
Field Technician
CHIEF EXECUTIVE OFFICER
PRESIDENT
Office Administration Director
Controller
Chief Operations & Information Officer
ACCOUNTS PAYABLE COORDINATOR
Project Manager
IT Manager
Lead Electrician
CHIEF FINANCIAL OFFICER
OPERATIONS ASSISTANT
OFFICE COORDINATOR
SENIOR O&M TECHNICIAN
An energy industry veteran, Charlie is our General Manager. In this role, he oversees the engineering, project management, construction management, O&M services and administrative staff.
Charlie comes to us from Evernorth, an affordable housing developer where he was Director of Energy Services. Prior to Evernorth, Charlie was the Chief Operating Officer for Northern Reliability, a VT based energy integrator, specializing in grid-tied energy storage, remote power and microgrid development. He helped start-up company Draker Energy as they evolved into a utility-scale solar monitoring and analysis company and worked to commercialize Northern Power Systems 100kW community scale wind turbine as Director of Community Operations managing the deployment of their first 155 wind turbines. He also spent some time working as a program manager for General Dynamics Wireless Systems building cellular networks for Nextel, Sprint and AT&T wireless.
Charlie worked with a start-up telecom consulting firm where he designed and managed telecommunications infrastructure in high rise buildings, influencing the design of several landmark properties in NYC. He was also a program manager for an emerging growth company building mission-critical data centers along the eastern US and Canada. Charlie’s diverse professional background is based on a solid technical foundation having spent his formative years working as a civil engineer.
Charlie holds a bachelor’s degree in land use planning, and has completed graduate-level work in Management & Finance from the School of Extension at Harvard University.
Email: vanwinkle@norwichsolar.com
Phone: 802.598.0128
Diana brings 20+ years of experience in comprehensive brand communications and design. She has an MBA in Marketing and is focused on strategic business growth for the company while making connections with the communities they serve. She is excited to work for this growing company and supporting increased adoption of clean energy solutions.
Dustin joined RunTime Solar in 2022 and is excited to continue his support of adding and keeping clean energy on the grid. After spending 5 years at SunCommon working on residential solar projects he is ready to serve as O&M Case Manager for solar systems of all sizes. Dustin grew up in Waterbury, VT in the shadow of a Ben & Jerry’s plant. This rubbed off on him, instilling a belief that work can be meaningful, fun and profitable. With that in mind, Dustin found a solar industry that was by nature, good for our planet and full of great coworkers and customers.
Dustin graduated from UVM in 2011 with a BA in Psychology and became a Certified Associate in Project Management through PMI in 2021. He is proud to have a home in the town he grew up in and spends his time hanging with his family, volunteering, seeing live music, skiing and yelling at his dog, Lenny.
Forest has been in working solar since 2019. His experience includes installer and crew lead working in residential, light commercial and service work, including whole home battery backup. He got his start working in Eagle-Vail Colorado and moved to Vermont in 2021 with his partner and two dogs. When he’s not working, Forest enjoys time with family, BBQing, riding mountain bikes and working on home projects. You’ll usually find him on the trails on the weekends, and he hopes to see you out there!
Solar industry veteran Jim Merriam is our Chief Executive Officer. In this role, he continues his mission of making it easy for businesses, schools, and municipalities to go solar, save money, and do good.
Jim comes to Norwich Solar from SunCommon where he was Vice President of Operations. Merriam has previously worked in the renewable energy industry as VP of Operations at Northern Power Systems and at groSolar where he served as Chief Operating Officer.
Jim Merriam is familiar to many in Vermont as the longtime Director of Efficiency Vermont, the nation’s first statewide energy efficiency utility.
Jim, who holds an electrical engineering degree and an MS in Engineering Management, was attracted to the technical competence of Norwich Solar and their community-centric approach to building solar.
Email: merriam@norwichsolar.com
Phone: 802.281.3213
Joel Stettenheim is President of Norwich Solar, Inc. Joel has strong legal, business and technical skills with a PhD in device physics/materials research from Dartmouth College, a JD from Stanford Law School, and corporate and IP practice experience at Testa, Hurwitz, & Thibeault. Dr. Stettenheim’s broad technical skills include materials and device fabrication and characterization, control systems development, design and implementation of mechanical and electrical simulations, data analysis, mechanical design and machining, and extensive measurement work that includes design and fabrication of low-noise electronics and device-control and data-collection software. His research credentials include numerous peer-reviewed publications and public talks including lead authorship in Nature. Joel’s legal and business experience includes counseling clients from start-ups to Fortune 500 companies on a broad range of patent, trademark, regulatory, transactional, and licensing issues. Joel is PI on over $2.4M in grants from the US Department of Energy for the novel parabolic trough concentrating solar power and other technology being developed by NST.
Email: Stettenheim@norwichsolar.com
Phone: 802.281.3213
Lisa joined Norwich Solar in July of 2016 and has a BS in Mathematics & Business Management from Johnson State College. She has over 25 years of experience in the accounting and business management fields; most of which has been spent in the small business industry.
Although most of his career was spent in Telecommunications, Lou joins us having spent the last several years in the Solar Industry with SGC Power and Pivot Energy. An Engineer by education (he has an Applied Mathematics undergraduate degree and a Master's Degree in Mechanical Engineering), he started his love of Accounting over 15 years ago - starting with Fixed Asset Accounting at Verizon in New Jersey and progressing to Corporate Controller to the telephone company in the U.S. Virgin Islands before transitioning to Renewable Energy.
Lou is a firm believer in the mission of our industry, as he also wants a cleaner, healthier and safer environment for his three children and six grandchildren (he's not that old - they started young). In his spare time, Lou is a Member of the Board and Treasurer of both his Homeowner's Association in Maryland as well as with a religious institution in St. Thomas, USVI. With what time is left over, he likes to travel, read, spend time with family and conceptualize his writing of a Children's Book series about the Tooth Fairy when he retires. When he gets the chance, he loves roller coasters and other thrill-seeking adventures, and he dreams of hang-gliding.
Email: minion@norwichsolar.com
Luke Cady joined Norwich Technologies in 2021 after spending six years working at SunCommon managing their solar supply chain and working extensively on ERP development. Luke’s role as Luke's role as COO/CIO will continue both of those threads – working to build out business processes and analytics and support Norwich’s solar supply chain demands.
When he’s not buried in spreadsheets, Luke enjoys woodworking, cooking, cycling, campfires, and travel.
Lynn has been involved with retail for the past 20 years working for a local family owned company. Her experience is in Purchasing and Inventory Management as well as Accounting. Supporting local business is important to her and she enjoys gardening and being outdoors.
Mike’s journey to his current career of IT manager began on an Apple IIe in his 3rd grade classroom. This interest was further bolstered by a few summers at computer camp in the basement of Stone Hall on the Greenway Institute campus (where Norwich Technologies currently has an office). A brief detour led Mike to a political science degree and a decade in the music industry where he did sound at hundreds of weddings, played accordion in an Irish band and bass, guitar, and keys in a country band. Eventually he realized the real rock stars use a different kind of keyboard and so he made his triumphant return to the world of IT.
If you are reading this bio in hopes of getting some tech advice, your web search has led you astray. But in case it helps: try rebooting.
Spencer is a seasoned executive with nearly twenty years of experience in helping companies develop and execute growth strategies in new and emerging markets. Spencer has held positions as CEO of Jvillage Network, Chair of the Board of Burlington Electric Commissioners, Director of the TastyGram division at Vermont Teddy Bear, and CEO/ founder of Adventurous Traveler, which was sold to the Away Network in 2000. Spencer is currently President of Green Mountain Insight, a strategic and financial planning firm for high growth tech and energy companies. Spencer received his MBA from the Kellogg School of Management and graduated Magna Cum Laude from Tufts University. Spencer is an avid skier, hiker and cook.
Email: newman
Phone: 802.281.3213
Stefan has a background in trucking, logistics and heavy equipment operation. Based out of our Windsor Technology Park (WTP) location, Stefan oversees receiving and managing inventory, and keeps our warehouse in ship-shape.
In his off time enjoys hanging out with his family and his dog. He loves to do anything outside such as hiking, gardening, camping and hunting. And also loves to cook.
Suzanne was the director at CraftStudies at Hanover League of NH Craftsmen for more than 20 years before joining Norwich. She is delighted to be doing her small part in saving the environment and to be a part of our amazing team.
Tom started his career in the solar industry working with SunCommon as a Residential Installer and Electrical Apprentice in 2017. After a four year apprenticeship program, Tom received his Journeyman’s Electrical License and transitioned into the role of Commercial Electrician.
Joining the team at RunTime has provided an opportunity to build upon his skills as an installer and electrician to include O&M work on both residential and commercial systems. Tom has now achieved his Master Electrician license and plans to contribute to the growth and development of the Electrical Apprenticeship program. Providing opportunities for professional growth and expanding the workforce within the solar industry is something Tom is passionate about.
Tom graduated from the University of Vermont in 2013 with a BA in Environmental Studies with a concentration in Ecology and Conservation. He also focused on Anthropology, specifically the archaeological study of indigenous cultures in the Northeast and Southwest of the United States.
When Tom isn’t working on solar he can be found somewhere in the woods, out on the water or enjoying a good book.